Your privacy is not a checkbox for us — it is a core part of how Cricckex operates. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.
These are the six pillars of how Cricckex approaches data privacy. Every detail is expanded in the full policy below.
Cricckex only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it.
All data transmitted between your device and Cricckex servers is protected by industry-standard 256-bit SSL encryption. Your information cannot be intercepted in transit.
Cricckex does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data stays within the Cricckex ecosystem.
You have the right to access, correct, delete, and export your personal data at any time. Cricckex makes it straightforward to exercise these rights without unnecessary friction.
Cricckex does not hold your data indefinitely. Retention periods are defined for each category of data, and data is securely deleted when it is no longer needed.
Cricckex uses cookies to keep the platform running smoothly and to understand how players use the site. You can manage your cookie preferences at any time from your browser settings.
Please read this policy carefully. By registering on Cricckex or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you have any questions, contact us at [email protected].
Cricckex is an online gaming platform operated for players in Bangladesh. When you use Cricckex — whether you are browsing the site, registering an account, making a deposit, or playing a game — you share certain information with us. This Privacy Policy explains what that information is, how we handle it, and what your rights are in relation to it.
Cricckex takes data privacy seriously. We understand that players in Bangladesh trust us with sensitive information, including payment details linked to bKash, Nagad, and Rocket accounts. That trust is not something we take lightly. Every decision we make about data collection and processing is guided by the principle of doing only what is necessary and doing it securely.
This policy applies to all personal data collected through the Cricckex website, mobile app, and any other channel through which you interact with the platform. It covers data collected from registered players, visitors who have not yet registered, and anyone who contacts Cricckex support.
Cricckex collects personal data in three main ways: data you provide directly, data collected automatically when you use the platform, and data received from third-party payment providers.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form, verification process |
| Contact Data | Mobile number, email address | Registration form, support interactions |
| Payment Data | bKash / Nagad / Rocket account number, transaction IDs | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically when you access the platform |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically via cookies and server logs |
| Communications Data | Support chat logs, emails sent to Cricckex | When you contact our support team |
| Verification Data | Government-issued ID, utility bill (when requested) | KYC / age verification process |
Cricckex does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulation.
Every piece of data Cricckex collects has a specific, defined purpose. We do not use your data for anything beyond what is described here.
If you have opted in to marketing communications, you can opt out at any time by contacting support or using the unsubscribe link in any marketing message.
Cricckex processes your personal data on the following legal grounds:
Cricckex does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose.
All third parties with whom Cricckex shares data are required to maintain appropriate security standards and to process data only for the purposes specified by Cricckex.
Cricckex uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
The types of cookies Cricckex uses are:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Cricckex platform. Cricckex does not use third-party advertising cookies or tracking pixels for external ad networks.
Cricckex retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law. The following general retention periods apply:
When data is no longer required, Cricckex securely deletes or anonymises it so that it can no longer be linked to you as an individual.
Cricckex implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While Cricckex takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to affect your rights, Cricckex will notify you as required by applicable law.
You also play a role in keeping your account secure. Use a strong, unique password for your Cricckex account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.
As a Cricckex player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.
Request a copy of the personal data Cricckex holds about you.
Ask us to correct any inaccurate or incomplete personal data we hold.
Request deletion of your personal data where it is no longer necessary or lawfully held.
Ask us to limit how we use your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Please note that some rights are subject to limitations. For example, we may not be able to delete data that we are legally required to retain. Where a limitation applies, we will explain the reason clearly.
Cricckex is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from accessing the platform.
If Cricckex discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on Cricckex, please contact us at [email protected] so we can investigate and take appropriate action.
Cricckex may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification, and we will update the effective date at the top of this page.
We encourage you to review this policy periodically. Your continued use of Cricckex after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Cricckex handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
We aim to respond to all privacy-related requests within 5 business days. For complex requests — such as data access or erasure requests — we may require up to 30 days to respond fully, and we will keep you informed of progress throughout.
Your data, your rights. Cricckex is committed to handling your personal information with care and transparency. If you ever feel that your privacy rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.
Your data is protected, your payments are secure, and your privacy is respected. Join over 500,000 Bangladesh players who trust Cricckex for a safe and fair gaming experience. Register today and claim your welcome bonus.